01983 862085 stay@thekenbury.co.uk

Deposits

We do take a deposit when people book, which is a fairly standard practice for bed and breakfasts, we used to find when we didn’t take a deposit, sometimes people did not turn up, leaving us with nothing. If you cancel within 2 days of the date you are due to...

Cancellations

We’ve had a couple of reviews this year where people were unhappy with our cancellation policy when they cancelled at the last minute. Our cancellation policy is that from 2014 we apply a standard charge of £20 if the booking is cancelled (used to be £40). If a...